What is the delivery time for orders?
- Answer : The delivery time for orders usually takes between 1 to 7 days. We do our best to ensure that your order arrives as soon as possible.
Do you offer free shipping?
- Answer : Yes, we offer free shipping service for orders exceeding 150 Saudi riyals. It's our way of thanking you for choosing Blumore!
How can I track my order?
- Answer : After your order is shipped, you will receive a tracking number through which you can monitor the status of the order and know the expected delivery date.
Do you deliver orders outside the Kingdom of Saudi Arabia?
- Answer : Currently, we focus on delivering orders within the Kingdom of Saudi Arabia only. We hope to expand our services to include more countries in the future.
What if my order is delayed in delivery?
- Answer : We are keen to adhere to delivery dates, but if a delay occurs, please contact our customer service and we will work to solve the problem as quickly as possible.
How can I change the delivery address after completing the order?
- Answer : To change the delivery address, please contact customer service immediately. We will do our best to accommodate your changes before shipping the order.
What is the return and exchange policy if a product arrives damaged?
- Answer : If a product arrives damaged, you can return or exchange it according to our return and exchange policy. Please contact customer service for more information about the procedures to follow.
